Airport and Airline Gripes, Complaints, Compliments, and Comments

MSP Airport Complaints, MSP Comments, and MSP Reviews

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Comment or Complain about your experience at MSP airport in Minneapolis St Paul
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Posted By: Stephanie Hartmann E-mail: PrivateDate posted: January 10, 2011 - 08:35 pm
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Posted By: Paul Spielman E-mail: pspiel@yahoo.comDate posted: September 10, 2010 - 10:24 pm
Message: On September 9th my daughter and I were flying from Minneapolis to San Jose on Delta flight 2419. The gate agent asked for volunteers to check carry-ons but nobody voluteered. Then he said that there was no more room and made all zone 4 passengers check their roll-on bags, but when we got on the plane the overhead compartments above our seats were empty and there were many other empty overhead compartments. Our roll-on bags are small and would have fit in the MD80 overhead compartment. I can understand weather delays and mechanical problems but when a customer service person deliberately inconveniences me, I don't want to have anything to do with that company.

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woman traveling with her luggage